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Personal Information Protection Policy for the Coroflex website (www.coroflex-cable.com)

The protection of your privacy during the collection, processing and use of personal data when you visit our website is very important to us. Your data are protected as required by law. This Privacy Statement explains which personal data we process on this website and how we use it in accordance with applicable laws. Unless your express consent is required by applicable law, you agree to this Privacy Statement when you access or use this website. If you do not agree to this Privacy Statement, please do not visit this website.

1. Personal Information Handler

Personal information handler: Coroflex Cable Technology (Kunshan) Co., Ltd. (“Coroflex”)

Address: Room 4, No. 456, Yuyang Road, Yushan Town, Kunshan City

Email address: [humanresource-cct@coroflex-cable.com]

If you have any questions regarding the handling of personal information, regarding your rights or this Policy, please do not hesitate to contact us via email: [humanresource-cct@coroflex-cable.com]

2. Personal information handled on our website

Any visit you make to our website is logged. Basically, your browser automatically sends us the following data:

  • The IP address currently used by your computer or router
  • Date and time
  • Browser type and version
  • The operating system your computer is using
  • The pages you have viewed
  • The name and size of the file(s) you have requested
  • The URL of the referring website, if applicable

Your computer’s IP address is always evaluated in anonymized form.

In addition, when you browse our products and add your interested ones into the watchlist, we will collect the watchlist information. You can then download your watchlist as a PDF or send it by email at any time.

Personal information (i.e. your name, address data, contact details and specific request) which you provide to us voluntarily, for example when you send an enquiry to one of the contact persons named on our website by email, are stored by us but are only handled to enable us to engage in correspondence with you and only for the purpose for which they were submitted. Your voluntary provision of personal information to us will be deemed as giving your consent to our handling of your personal information for responding to your request.

3. Purpose of handling your personal information

We handle your personal information as necessary for the following purposes in accordance with the Policy:

  • Protect data security, improve our website and enable us to analyze errors;
  • Improve our services and managing our commercial relationships;
  • Respond to your requests;
  • Send marketing or promotion materials;
  • Prevent fraudulent or other illegal activities, such as intentional attacks on our technology systems;
  • Initiate or maintain legal claims or defense proceedings, or support any legal or criminal investigations;
  • Address other matter permitted or required by applicable laws.

4. Use of social media

Our website may include social media features such as Youku videos. These features may collect your personal information and may set a cookie to enable the feature to function properly. Social media features are hosted by the third parties. Your interactions with these features are governed by the personal information protection policy of the company providing them.

Coroflex does not have any influence on the purpose or the extent of personal information collection as well as the further processing and use of the personal information by social networks. Please see the personal information protection policies of the various social networks for data protection regulations and your rights in this respect.

5. Retention period of personal information

Personal Information which are not subject to a statutory retention period will be deleted and/or destroyed as soon as they are no longer needed to achieve the purpose for which they were handled. Different retention periods apply to different types of personal information. Finally, the storage period can also be based on the statutory limitation periods.

Specifically, we will retain the personal information mentioned under Section 2 of this Policy collected on this website as follows:

1. If a cooperation relationship is established between you and Coroflex, your personal information will usually be retained for the duration of the contractual relationship.

2. If you do not enter into a contract with Coroflex, your personal information is usually retained for a maximum of 6 months. 

6. Recipients of personal information

Personal information will not be disclosed to anyone else without your consent. Such personal information will only be shared with third parties with your consent, or insofar as we are obliged to divulge them to public authorities or other government institutions as a result of statutory provisions or judicial decisions.

We may employ service providers to perform functions and provide services on our behalf (entrusted handling). Specifically, our website is hosted by an external service provider. We ensure that the recipient handles the information in accordance with this Policy, for example, by entering into a personal information entrustment agreement with service providers. These agreements specify all reasonable contractual, legal, technical and organizational measures to ensure that the recipient provides adequate protection with respect to handling your information and complies with applicable laws.

7. Cross-border transmission of personal information

The servers of this website are located in Germany and the personal information provided by the visitors in Chinese mainland during their visit of this website will, in principle, be directly stored in Germany. 

As the server for this website is located in Germany, this means that, with your consent, your personal information (as stated above in sections 2 of this Policy) will be stored directly at the headquarter of Coroflex or be accessible from the jurisdiction. If you refuse to consent to the storage of personal information on server in Germany, you will not be able to continue to browse this website. The contact details of Coroflex headquarter are listed below. You may exercise all of your rights with respect to personal information under Section 9 of this Policy by contacting Coroflex headquarter as described below. Such cross-border transmission of personal information is necessary for server setup and is only possible in order to fulfill the relevant contractual obligations, to comply with legal requirements or if you provide your separate consent.

Personal information handler: Coroplast Fritz Müller GmbH & Co. KG

Address: Wittener Straße 271, 42279 Wuppertal, Germany

Email address: [robert.steyer@coroplast-group.com]

Such jurisdiction may have different data protection laws, or even no relevant laws. In such cases, we will ensure that your personal information is adequately protected to the same extent as it is within the People's Republic of China. For example, we may request your separate consent for cross-border transfer of your personal information or implement security measures such as data de-identification prior to cross-border data transfer.

8. Network security

We would like to point out that no personal information transmission over the Internet (e.g. when communicating by email) can be guaranteed to be absolutely secure and vulnerabilities can never be ruled out entirely. While we make every effort to protect your personal information, complete protection against access by third parties is not possible. You should therefore send all confidential data to us by another method, for example by post.

Internet cannot be 100% safe and we will use our best efforts to ensure or warrant the security of any information you send to us. In case that our physical, technical or managerial protection facilities are damaged, causing your legitimate rights and interests damaged due to unauthorized access, public disclosure, alteration or destruction of the information, we will assume liabilities subject to laws.

Upon occurrence of any unfortunate personal information security incident, we will timely in accordance with requirements provided in laws and regulations inform you of: basic security incident information and possible impact, countermeasures we have adopted or will adopt, suggestions on your autonomous preventing and mitigating risks, remedial measures for you, etc. We will timely notify you of the incident via email, mail, phone call, push notifications, etc.; in case that it is impossible for us to inform each personal information subject, we will use reasonable effective ways to publish announcement. Meanwhile, we will also actively report the handling of such incident in accordance with the requirements of the regulatory authorities. 

9. Your rights

You may assert the following rights in relation to the personal information handled by us provided the specific conditions listed there are met.

1) Right of access. You have the right to request information about your personal information handled by us.

2) Right to rectification and supplementation. You have the right to demand the rectification of inaccurate personal information or to have incomplete personal information completed.

3) Right to deletion. You have the right to demand the deletion of personal information concerning you, especially where one of the following grounds applies:

  • The purpose of handling has been achieved or is unable to be achieved, or your personal information is no longer necessary in relation to the purposes for which they were collected or otherwise handled.
  • You withdraw the consent on which the handling of your personal information is based. You have asserted the right to object to the handling of your personal information.
  • Your personal information have been unlawfully handled or handled beyond the agreed scope.
  • We cease the provision of the product or service involved, or the retention period has expired.

If the retention period prescribed by laws or administrative regulations has not expired, or it is technically difficult to delete the personal information, we shall cease the handling of the personal information, except for the storage and any necessary measure taken for security protection.

4) Right to restriction of processing. You have the right to demand that we restrict the handling of your personal information as long as

  • The accuracy of the personal information is contested by you and is therefore being verified by us.
  • The handling is unlawful and you oppose the deletion of the personal information and request the restriction of their use instead.
  • We no longer need the personal information for the purposes of the handling, but they are required by you for the establishment, exercise or defense of legal claims.

However, your decision to restrict your consent will not affect the handling of your personal information previously carried out based on your consent.

5) Right to data portability. You have the right to receive the personal information concerning you, which you have provided to us, in a structured, commonly used and machine-readable format. You also have the right to have that personal information transmitted directly to another controller without hindrance from us upon your request if the data interface has been matched.

6) Right to explanation. You have the right to ask us to explain to you how we process your personal information as well as this Policy if you do not really understand the contents of this Policy.

7) Right to lodge a complaint. If you have a concern about any aspect of our personal information practices, including the way we have handled your personal information, you can contact us at:

Coroflex Cable Technology (Kunshan) Co., Ltd.

Room 4, No. 456, Yuyang Road, Yushan Town, Kunshan City

Jiangsu Province

Email address: [humanresource-cct@coroflex-cable.com]

Alternatively, you can also report it to the relevant supervisory authority.

6. Cookies

11. Update of the Policy

We are always striving to improve our services so that you will have a perfect user experience. This may involve modifications to existing and future services. If such improvement requires notice to or consent from you under applicable laws, you will be notified or given the opportunity to consent, and we will modify and update this Policy accordingly. It is also important that you read this Policy each time you use any of our services, as the processing of your personal information may differ from your previous use of the relevant services.

We will not reduce your rights under this Policy without your express consent. We will post any changes made to this Policy on this page. With respect to major changes, we will also provide more prominent notice and obtain your consent anew.

The current Policy is effective as of [12 September 2022]. We will also keep the older version of this Policy on file for your reference.